Frequently Asked Questions

How does Cooke Collective membership work?

To become a member simply fill out your information, select one of our 4 offered pre-packs of tee shirts, then select the frequency in which you would like to receive your shipments; we offer monthly, bimonthly, or quarterly shipments. Now fill out all of your shipping and billing information, confirm your order and your done!

Is there a fee to join?

The is no fee to join, but you will be required to have at least 3 scheduled deliveries to become a member of Cooke Collective.

When do I get my first shipment?

Normally our customers receive their shipments within 7 to 10 days from the day they sign up. You will receive your following shipments within the month based on the frequency you choose.

When do should I expect my recurring shipments?

When you sign up for our membership you will choose to receive shipments monthly, bi-monthly, or quarterly. Example; if you were to sign up January 1st, and you chose the bi-monthly option you would get your first order around January 7th to 10th. Your next shipment of tees would then arrive in March, and your 3rd shipment would arrive in May. We recommend start with a monthly package; thereafter, there will be opportunity to make a revision.

What if I want to switch colors on my next shipment?

We understand your mind and your waistline may change like the wind, this is why we made it easy for you to update your next shipment. Simply go to the Contact page and email us your contact information along with the changes to the size, color or frequency of shipments 15 days prior to your next month’s shipment. For example, to make a change for February, you need log into your account and make your revision no later than January 16th.